How to Use SMS Text Messaging for Customer Service and Support
By Sarah Giometti | Local Marketing
Consumers nowadays want personalized and highly targeted brand interactions and they want it in real-time. But, here’s the trick: they don’t want it to happen in person or via emails. In fact, reports show that 67% of consumers prefer texting to talking on the phone or communicating via emails. So, what’s the solution? Enter SMS […]