In this episode of social media Wednesday, we chat with Ryan Perry of Simple Biz Support and we continue the next installment of debunking social media myths: “Being on social media will expose me to negative reviews”. Your clients are online, so you’re already getting reviews whether you like it or not! The best strategy is to be part of the conversation, so you are aware of good and bad reviews, and respond accordingly. If you respond quickly to a negative review, and fix the issue with the client, you look better to future prospective clients! Don’t put your head in the sand and participate in the reviews of your business.
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