How to Use Customer Feedback to Grow Your Business

By Sarah Giometti | Online Reviews

Dec 13
How to Use Customer Feedback to Grow Your Business

There are many ways business owners can grow their online presence, build credibility and expand their business. One way that has been proven to be highly effective in getting and using customer feedback.

Of course, asking your clients for feedback is not a guarantee that they will leave one. But, there are ways you can get their feedback and use it to improve your relationship with your customers and prospects.

How to Get Your Customers’ Feedback

You can always ask your customers directly to write a review and leave a feedback, but other ways can persuade them to do so:

  • Have the option of leaving feedback on your website or Google Business page.
  • Create free surveys.
  • Ask them via email to write feedback, a testimonial, or a review.
  • Ask on social media.

How Will Feedback Help Your Business

Every time your customers leave a review, a testimonial, or feedback, it adds to your credibility. So, when another prospect comes across your business and sees that many have been using your services and were pleased, they will be more likely to work with you too.

More feedback can also help your business in terms of SEO as Google is more likely to show your site to other people if you have lots of reviews.

Other advantages include:

  • Upgrade Your Business: You can use your client’s feedback to review and upgrade the way you do business and improve your services.
  • Increase Sales: Other customers are more likely to purchase your products or services if you have visible feedback from other users. This is a way to show you can be trusted as other people have bought your products or used your services before.
  • Credibility: You can receive both positive and less positive feedback and comments from your customers, but engaging with them and finding ways to improve your service will help potential clients see that you care and are involved, making your business look more reliable.
  • Guidance: Your clients and their feedback will allow you to understand where you stand with your business and be able to make the necessary changes for you to grow. Your business is about both your clients and you, so you can use their feedback as a road map to achieving your goals.

Ready to get more consistent feedback?

There are many ways you can use feedback from your customers in a way that is beneficial for your business. Reach out to Provaro through our online form, or give us a call at 707-595-7002 and let us help you in getting more consistent reviews online.

Related Articles:
5 Benefits of Adding Embedded Reviews to Your Website
5 Ways to Proactively Improve Your Online Reputation
How to Get More 5-Star Google Reviews For Your Local Business
4 Tips for Improving Your Business’s Online Reputation
Understanding Why Reputation Management Is Crucial To Your Marketing Strategy

Share
Tweet
Share

About the Author

Related Posts

5 Benefits of Adding Embedded Reviews to Your Website

5 Ways to Proactively Improve Your Online Reputation

How to Get More 5-Star Google Reviews For Your Local Business

3 Tips to Manage and Improve Online Brand Reputation

4 Tips for Improving Your Business’s Online Reputation

5 Tips for Improving Your Business Online Reputation

4 Online Reputation Management Tips For Local Businesses

Understanding Why Reputation Management Is Crucial To Your Marketing Strategy

Previous Post What Marketing Works Best for Small Businesses? Next Post Is Your Website Delivering Results? Here’s How to Find Out.